Account Access
Login issues, email changes, account deletion requests, and account recovery questions.
SUPPORT
Need help with Dominion Nexus? Use this page for account questions, purchase issues, bug reports, safety concerns, and early access support.
CONTACT
Email: support@dominioncommand.com
Community: Join the Dominion Nexus Discord
For faster help, include your account email, device model, operating system version, and a short description of what happened.
SUPPORT HOURS AND RESPONSE PRIORITY
Dominion Nexus is in active development, so support is handled by the operations team while the early access program is being prepared. Purchase problems, login problems, account safety reports, and privacy requests are treated as the highest priority. Gameplay feedback, balance suggestions, and feature requests are reviewed during product planning and may not receive an individual reply.
If you are reporting a bug, include the screen where it happened, what action you took immediately before the issue appeared, and whether the problem repeats after restarting the app. Screenshots or short screen recordings are useful when available, but do not send passwords, payment card numbers, or private account credentials.
WHAT WE CAN HELP WITH
Purchases
Missing items, purchase questions, and guidance for App Store or Google Play refund requests.
Bugs & Crashes
Gameplay bugs, crash reports, performance issues, broken notifications, or stuck progress.
Safety & Conduct
Harassment reports, inappropriate usernames, cheating concerns, and alliance moderation issues.
DATA AND PRIVACY REQUESTS
To request access, correction, or deletion of personal data, email support@dominioncommand.com from the email connected to your account. See the Privacy Policy for more detail.
EARLY ACCESS QUESTIONS
Waitlist and community updates are shared through the public site and Discord community. Joining the waitlist does not guarantee a specific launch date, platform slot, or account reward until an official early access notice confirms availability. If you signed up with the wrong email, contact support and include the correct address so the team can update the request.
LEGAL
Review the Privacy Policy and Terms of Service for data handling, purchases, player conduct, and service rules.